Privacy Policy

Effective Date: 1/7/2025

1. Overview

Green Promo (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect personal information such as:

Your name, email address, phone number, and postal address
Information you provide through our contact forms, quote requests, or newsletter sign-ups
Non-identifying information such as your browser type, device, and website usage (via cookies or analytics tools)

We only collect personal information that is reasonably necessary for our business functions.

3. How We Use Your Information

We use your information to:

Respond to your enquiries and provide our services
Process quotes, orders, or promotional requests
Send marketing communications (if you have opted in)
Improve our website, products, and customer experience
Analyse website performance and visitor behaviour

We do not sell or rent personal information to third parties.

4. Analytics and Cookies

Our website may use Google Analytics and similar tools to collect data about how visitors use our site.
This may include information such as your IP address, pages visited, time spent on site, and the type of device or browser used.

We use this data to improve our website and services.
You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

Cookies may also be used to:

Remember your preferences
Improve website performance
Serve relevant ads via third-party platforms

You can disable cookies in your browser settings if you prefer.

5. Marketing and Advertising

If you subscribe to our newsletter or promotional updates, we may send you emails via a service provider such as Mailchimp. You can unsubscribe at any time using the link in the email.

We may also use online advertising tools such as Google Ads, Meta (Facebook/Instagram) Ads, or similar platforms. These services may use cookies or tracking pixels to show you ads based on your past interactions with our website.

You can manage your ad preferences or opt out via the settings in your social media or Google account.

6. Disclosure of Information

We may disclose personal information to:

Service providers who help us operate our business (e.g. web hosting, analytics, email marketing)
Government or law enforcement authorities if required by law

All service providers are required to handle your information securely and only for authorised purposes.

7. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

While we strive to protect your information, no online system is completely secure. You use our website at your own risk.

8. Access and Correction

You may request access to, or correction of, the personal information we hold about you.
To do so, please contact us using the details below.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Green Promo
Email: sales@greenpromo.net.au
Website: www.greenpromo.net.au

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on our website with a new effective date.